Pricing plans and account management

Manage billing and account information for your Tiger Data account

As we enhance our offerings and align them with your evolving needs, s provide more value, flexibility, and efficiency for your business. Whether you’re a growing startup or a well-established enterprise, our plans are structured to support your journey towards greater success.

s give you:

• Enhanced performance: with increased CPU and storage capacities, your apps run smoother and more efficiently, even under heavy loads.
• Improved scalability: as your business grows, so do your demands. s scale with you, they provide the resources and support you need at each stage of your growth. Scale up or down based on your current needs, ensuring that you only pay for what you use.
• Better support: access to enhanced support options, including production support and dedicated account management, ensures you have the help you need when you need it.
• Greater flexibility: we know that one size doesn’t fit all. s give you the flexibility to choose the features and support levels that best match your business and engineering requirements. The ability to add features like , and customize your means you can tailor s to fit your specific needs.
• Cost efficiency: by aligning our pricing with the value delivered, we ensure that you get the most out of every dollar spent. Our goal is to help you achieve more with less.

Using and our open-source products is still free.

If you create a from AWS Marketplace, the pricing options are pay-as-you-go and annual commit. See AWS pricing for details.

This page explains pricing plans for , and how to easily manage your .

How pricing plans work

s are designed to give you the best value as your project moves from initial development through to mission-critical enterprise applications.

• Compute: pay only for the compute resources you run. Compute is metered on an hourly basis, and you can scale it up and down at any time. You can also scale out using replicas as your application grows. We even provide services to help you lower your compute needs while improving query performance.

• Storage: pay only for the storage you consume. Storage is metered on your average GB consumption per hour; it grows and shrinks automatically with your data. You have high-performance storage for more-accessed data, and low-cost bottomless storage for other data. We can help you compress your data up to 10x or more so you pay even less. For easy upgrades, each stores the binaries. This contributes up to 900 megabytes to overall storage, which amounts to less than $.80/month in additional storage costs.

• It’s that simple: you don’t pay for backups or networking costs, such as data ingest or egress. There are no per-query fees, nor additional costs to read or write data. It’s all completely transparent, easily understood, and up to you.

free trial for the different price plans

We offer new users a free, 30-day trial period of our plan with no credit card required.
During your trial, you can contact to request information about, and access to, our plan to determine how it fits your needs. During your trial, if a doesn’t receive any queries for 7 days, it is paused to conserve resources. Your data remains intact during the trial, and you can easily resume your in . After your trial ends, we may remove your data unless you’ve added a payment method.

After you have completed your 30-day trial period on the plan, choose the that suits your business and engineering needs.

After you become a paying user, we can enable some features in the higher s so you can test them before upgrading.

Upgrade or downgrade your pricing plans at any time

You can easily upgrade or downgrade between the and plans whenever you want using . If you switch your mid-month, your prices are prorated to when you switch. Your s are not interrupted when you switch, so you can keep working without any hassle. To move to , get in touch with .

Monitor usage and costs

You keep track of your monthly usage in . _SHORT shows your resource usage and dashboards with performance insights. This allows you to closely monitor your s’ performance, and any need to scale your s or upgrade your .

_SHORT also shows your month-to-date accrued charges, as well as a forecast of your expected month-end bill. Your previous invoices are also available as PDFs for download.

support

runs a global support organization with Customer Satisfaction (CSAT) scores above 99%. Support covers all timezones, and is fully staffed at weekend hours.

All s have free Developer Support through email with a target response time of 1 business day; we are often faster. If you need 24x7 responsiveness, talk to us about Production Support.

Don’t worry about storage or sizing

Unlike Amazon RDS or self-managed infrastructure where you pre-provision your disk and pay for its allocation, charges by the actual storage used. As your data volume grows, you can upgrade to as much as 64TB and 32,000 IOPS.

We make it easy for you to store unlimited amounts of data using tiered storage; a high-performance storage tier and a low-cost bottomless storage tier. You can keep up to 64TB compressed (typically 80-100TB uncompressed) in the high-performance storage tier, and move less-frequently accessed data to our low-cost storage tier built on S3.

charges only for the storage that your data occupies in S3 in the Apache Parquet format, regardless of whether it was compressed in before tiering. There are no additional expenses, such as data transfer or compute.

is very efficient and generally needs less compute than other databases to deliver the same performance. The best way to size your needs is to sign up for a free trial and test with a realistic workload.

Charging for HA and read replicas

HA and s are both charged at the same rate as your primary s, based on the compute and primary storage consumed by your replicas. Data tiered to our bottomless storage tier is shared by all database replicas; replicas accessing tiered storage do not add to your bill.

Charging over regions

Storage is priced the same across all regions. However, compute prices vary depending on the region. This is because our cloud provider (AWS) prices infrastructure differently based on region.

Features included in each pricing plan

The available s are:

• : for cost-focused, smaller projects. No credit card required to start.
• : for developers handling critical and demanding apps.
• : for enterprises with mission-critical apps.

The features included in each are:

Feature
Compute and storage
Number of s	Up to 4	Unlimited	Unlimited
CPU limit per	Up to 8 CPU	Up to 32 CPU	Up to 32 CPU
Memory limit per	Up to 32 GB	Up to 128 GB	Up to 128 GB
Storage limit per	Up to 16 TB	Up to 16 TB	Up to 64 TB
Bottomless storage on S3		Unlimited	Unlimited
Independently scale compute and storage	✓	✓	✓
Data services and workloads
Relational	✓	✓	✓
Time-series	✓	✓	✓
Vector search	✓	✓	✓
AI workflows (coming soon)	✓	✓	✓
Cloud SQL editor	3 seats	10 seats	20 seats
Charts	✓	✓	✓
Dashboards	2	Unlimited	Unlimited
Storage and performance
IOPS	3,000 - 5,000	5,000 - 8,000	5,000 - 8,000
Bandwidth (autoscales)	125 - 250 Mbps	250 - 500 Mbps	Up to 500 mbps
I/O boost		Add-on: Up to 16K IOPS, 4000 Mbps BW	Add-on: Up to 32K IOPS, 4000 Mbps BW
Availability and monitoring
High-availability replicas (Automated multi-AZ failover)	✓	✓	✓
Read replicas		✓	✓
Point-in-time recovery and forking	3 days	14 days	14 days
Performance insights	✓	✓	✓
Metrics and log exporters		✓	✓
Security and compliance
End-to-end encryption	✓	✓	✓
Private Networking (VPC)	1 multi-attach VPC	Unlimited multi-attach VPCs	Unlimited multi-attach VPCs
AWS Transit Gateway		✓	✓
HIPAA compliance			✓
IP address allow list	1 list with up to 10 IP addresses	Up to 10 lists with up to 10 IP addresses each	Up to 10 lists with up to 10 IP addresses each
Multi-factor authentication	✓	✓	✓
Federated authentication (SAML)			✓
SOC 2 Type 2 report		✓	✓
Penetration testing report			✓
Security questionnaire and review			✓
Pay by invoice	Available at minimum spend	Available at minimum spend	✓
Uptime SLAs	Standard	Standard	Enterprise
Support and technical services
Community support	✓	✓	✓
Email support	✓	✓	✓
Production support	Add-on	Add-on	✓
Named account manager			✓
JOIN services (Jumpstart Onboarding and INtegration)		Available at minimum spend	✓

For a personalized quote, get in touch with .

Example billing calculation

You are billed at the end of each month in arrears, based on your actual usage that month. Your monthly invoice includes an itemized cost accounting for each and any additional charges.

charges are based on consumption:

• Compute: metered on an hourly basis. You can scale compute up and down at any time.
• Storage: metered based on your average GB consumption per hour. Storage grows and shrinks automatically with your data.

Your monthly price for compute and storage is computed similarly. For example, over the last month your has been running compute for 500 hours total:

• 375 hours with 2 CPU
• 125 hours 4 CPU

Compute cost = (375 x hourly price for 2 CPU) + (125 x hourly price for 4 CPU)

Some add-ons such as Elastic storage, Tiered storage, and Connection pooling may incur additional charges. These charges are clearly marked in your billing snapshot in .

Manage your

You handle all details about your project including updates to your , payment methods, and add-ons in the billing section in :

• Details: an overview of your , usage, and payment details. You can add up to three credit cards to your Wallet. If you prefer to pay by invoice, contact and ask to change to corporate billing.

• History: the list of your downloadable invoices.

• Emails: the addresses uses to communicate with you. Payment confirmations and alerts are sent to the email address you signed up with. Add another address to send details to other departments in your organization.

• : choose the supplying the features that suit your business and engineering needs.

• Add-ons: add Production support and improved database performance for mission-critical workloads.

AWS Marketplace pricing

When you get at AWS Marketplace, the following pricing options are available:

• Pay-as-you-go: your consumption is calculated at the end of the month and included in your AWS invoice. No upfront costs, standard rates apply.
• Annual commit: your consumption is calculated at the end of the month ensuring predictable pricing and seamless billing through your AWS account. We confirm the contract terms with you before finalizing the commitment.